Contact XALLKING Support

How can I reach Xallking?

You can contact us through our website or your regional distributor. For product or order support, visit www.xallking.com.au 

Do you offer bulk orders?

Yes. We support bulk orders for esports arenas, gaming cafés, schools, and businesses. Contact us for customised pricing and options.

Can we customise chairs with logos or colours?

For bulk and business orders, we offer branding and colour customisation.

Is assembly required?

Yes, our products come with simple, step-by-step assembly instructions. All necessary tools are included.

How long does it take to assemble a chair?

Most chairs take 20–30 minutes to assemble.

Do Xallking products come with a warranty?

Yes. Our chairs typically include a 2–3 year warranty, covering materials and workmanship.

How do I claim a warranty?

Contact your regional distributor or our support team with proof of purchase and product details. We’ll guide you through the process.

What is your return policy?

We accept returns within 30 days of purchase, provided items are unused, in original packaging, and in resale condition. Policies may vary by region.

Where do you deliver?

We ship Xallking products worldwide through regional distributors and online partners. Delivery availability depends on your location.

How long does delivery take?

Delivery times vary by region, typically between 2–10 business days. Remote areas may take longer.

How much does shipping cost?

Shipping fees depend on your order and location. Some products may qualify for free shipping during promotions.