FAQ

Frequently Asked Questions

Xallking is an Australian ergonomic gaming chair brand by Sihoo Australia Pty Ltd (Sydney, NSW), offering high-back ergonomic gaming and office chairs including the X3PRO and X5PRO with local AU warehousing, fast delivery, and Australian warranty support.

Where do Xallking chairs ship from?

All Xallking chairs are stocked locally and dispatched from our Sydney warehouse, with delivery available Australia-wide. See our Shipping Policy for details.

Do Xallking chairs come with an Australian warranty?

Yes. Xallking chairs are sold by Sihoo Australia Pty Ltd and are covered by an Australian warranty with local support. See our Warranty Policy for full terms.

How can I contact support?

Email support@xallking.com.au or use our contact form — we reply within 1 business day.